Veriff powers up its identity verification product set with enhanced automation

Veriff has cemented its position as the most innovative identity verification platform on the market with significant updates to its IDV product suite. 

Remote identity verification solutions typically involve scanning and analyzing identification documents, biometric data (such as facial biometrics), and cross-referencing the information.
Benefits include increased verification speed, reduced operational costs, and a better user experience due to faster and smoother processes.

What are the benefits of Veriff’s improved automated IDV offering?

Veriff’s Full Auto IDV solution utilizes advanced machine learning to provide 100% automated identity verification and is optimized for greater speed, conversion, and session insights.

The benefits to customers are:

1. You can maximize conversion to realize commercial potential quicker
You can onboard more genuine users faster while minimizing abandonment. Our state-of-the-art AI algorithms deliver the majority of decisions in 5 seconds.

2. Enhance your user experience
Veriff provides an intuitive, minimal-step process to quickly establish a user’s identity. This means you can streamline your onboarding flow with automatic document recognition and data extraction to minimize manual input and the potential risk of user error. Our real-time assisted image capture feedback guides and aids your users to take the perfect images that improve conversion.

3. Minimize your compliance costs
Only pay for actual verification sessions, not for retry attempts.

4. Expand into new markets
Veriff’s extensive document coverage supports Latin-based alphabets plus Cyrillic and Arabic scripts covering 230+ countries and territories.

5. Improve your global reach and inclusivity
We support organizations engaging with users around the world. Veriff supports 48 languages and dialects and is available via API, Web, and SDK.

How does Veriff’s fully automated solution work?

Veriff’s Full Auto IDV solution utilizes advanced AI algorithms to verify a user’s identity in an entirely automated manner. This is how it works:

1. The user takes a photo of their identity document
Veriff guides the user through the entire process with real-time feedback and automatically identifies the document type, so the user doesn't have to manually enter data. This makes the process quicker and minimizes typing errors.

2. The user takes a selfie
The user is asked to take a simple selfie and Veriff’s Assisted Image Capture lets them know immediately if there’s something wrong with the image. We quickly detect liveness and realness without asking users to move unnaturally or follow complex instructions.

3. Get a decision
The data is securely sent to Veriff and our enhanced AI-powered identity verification technology provides a decision, in a matter of seconds based on the identity checks your business requires.

There are also options to make our fully automated solution work for you. For example, you can choose to verify a user with a combination of their ID document and selfie - this gives the highest reassurance the person is who they say they are. But you can also choose to set up a system that uses just the user's document, with no selfie step. These options are also available in our hybrid solution, and you can work with our team of experts to determine which is the best fit for your business. 

How does enhanced automation benefit Veriff’s hybrid solution?

Veriff’s hybrid product, which is a highly automated AI solution supported by a global team of highly trained specialists providing the reassurance of manual fallback, is designed for businesses that want to balance speed with accuracy, fraud prevention, and detailed risk insights.

The improvements made to the fully automated product naturally also benefit our hybrid product too and that is because most of the decisions in the hybrid solution are made using automation - and better automation, means more speed and faster decisions in both our IDV products.

Improvements also include model tuning, enhancements in automated detection, and data extraction. This means a better experience for your users, and an even more robust system for your business.

How do I choose between Veriff’s fully automated solution and Veriff’s hybrid solution?

We understand that every organization has a unique view of how to balance speed, conversion, and fraud mitigation during the identity verification process. That’s why we offer the options below, which will depend on your business’s need for speed versus the depth and complexity of fraud protection you require.

The table below can help you choose the right solution for your business: