Why tackling customer abandonment is the key to marketplace growth

Did you know, addressing customer churn is one of the biggest actions any marketplace can take to increase growth?

Customer confidence is key to marketplace success. Platforms that successfully nurture and maintain high levels of customer trust see a direct uptick in conversion, retention and repeat custom rates. But what formula should marketplaces adopt to maximize customer confidence? Here are five key ingredients every marketplace should adopt.

Low customer confidence is one of the biggest challenges facing online marketplaces, the answer lies in strengthening your ‘trust stack’