How to get
verified with Veriff
Identity Verification is becoming more common across popular online platforms, and we realize you might have some questions. Veriff accurately and quickly verifies the identities of people across video gaming, financial services, crypto, social media, and more — without compromising the safety of user data. The internet can be a safer place without sacrificing your privacy.
We don’t hold onto your information
Veriff has set policies about how long we hold onto end-user data so that we aren’t holding onto your information indefinitely. As a standard, personal data which is processed on behalf of our clients is stored for no longer than 3 years.
Don't worry,
we've got you covered!
Please note that when we provide our services to the business enabling your identity verification, we are generally acting on behalf of the business as their authorized data processor. For detailed information about how your data is being collected and processed, please see the business’ privacy documentation.
FAQs
Is it safe to verify my age this way?
Yes. Veriff uses a fast, reliable, and secure system to verify your age while ensuring that your data that you submit is not sold or breached.
How are my identity documents used?
Your ID documents are used to verify your identity and your age to ensure that you are a welcome user on the platform you are trying to access.
What kind of document can I use to verify my identity?
At this time the documents that can be used are government-issued identity documents such as resident cards or ID cards, passports, and drivers licenses. You cannot use school IDs, birth certificates, library cards, or any other membership, etc.
What personal data are you collecting about me?
It depends on the exact service features we are offering to the business enabling identity verification for you. The main categories of personal data we process for identity verification on behalf of the business are: information extracted from the submitted (identification) document, such as personal identification code, date of birth, photos, videos and sound recording of the verification process, facial biometric data extracted from the submitted photos and videos, technical device data, and contact details. For more detailed information, please see the business’ privacy documentation and Section 4.1 of Veriff’s Privacy Notice.
How long will you keep my data for?
As a default we retain the personal data for up to 3 years on behalf of the business. Depending on the purchased services by the client or their instructions the retention period may differ. If required or allowed by law, necessary for protecting against legal claims or contractually agreed with the client, Veriff may retain the personal data for its own purposes irrespective of the retention period applied for the service provision on behalf of the client. At the end of the retention period, we shall permanently erase the personal data or anonymize it.
Who has access to my data?
Your data is accessed by the business enabling your identity verification and our thoroughly vetted sub-processors.
Where do you store my data?
As a default, Veriff stores the data with Amazon Web Services located in Ireland. Their services are fully GDPR compliant and they act as an important part of our dedication to data security and protection.
Where do I get more information about my data processing?
If you would like to receive more information about your data processing in the context of the identity verification, please turn to the business enabling your identity verification.
Why do you need access to my camera and microphone?
You need to use the camera on your device in order to take photos of your document and a selfie, as required. We can’t verify your identity without these photos.
If instructed by our customer, we may sometimes also need to access your camera and microphone to video and sound record the verification session. This fraud prevention measure enables us to ensure you are present during the verification session.
We only need access to your camera and microphone during the identification process.
Recording begins once permission is granted, and we will stop recording once the photos are submitted at the end of the verification process. You are then free to change your permissions again in your device or browser settings. Granting these permissions is voluntary. However, without permissions Veriff might not be able to verify your identity via our service.
